How much do you charge for shipping?

We offer shipping to all counties across Kenya, with some exceptions. Shipping charges depend on the courier service selected and the items in your cart.

When will my order be shipped?

For in-stock items, we will ship your order within 3 working days.

How long will my order take to arrive?

Delivery usually takes between 5-20 working days after dispatch. However, please note that delivery times may vary due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. Occasionally, tracking may not be available if free shipping is applied. If you need assistance, please contact us at support@wovenvibe.shop.

Can I cancel my order?

You can change or cancel your order within 12 hours of placing it. Please reach out to us at support@wovenvibe.shop.